Privacy Policy
Effective Date: 20/05/2025
Website: www.comedylinkup.com
Operator: Harmony Productions Ltd
Contact Email: privacy@comedylinkup.com
1. Introduction
This Privacy Policy explains how Harmony Productions Ltd (“we”, “us”, “our”) collects, uses, and protects personal data through the Comedy Link Up website (www.comedylinkup.com. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are (Data Controller)
Harmony Productions Ltd is the data controller for the information you provide to us.
If you have questions about your data, please contact:
Data Protection Officer (DPO)
Email: privacy@comedylinkup.com
3. What Personal Data We Collect
a. Information You Provide:
Name
Email address
Postal/billing/shipping address
Phone number
Payment information (handled by secure third-party processors)
Newsletter preferences
Comments/reviews (if enabled)
b. Information We Collect Automatically:
IP address
Device and browser type
Referral source
Pages viewed and interactions
Cookies and other tracking identifiers (see Section 8)
c. Special Category Data:
We do not collect sensitive personal data (e.g. health, religious beliefs).
4. How We Use Your Data (Purposes of Processing)
We use your data for:
| Purpose | Legal Basis (UK GDPR) |
|---|---|
| Processing ticket and merchandise orders | Performance of a contract (Art. 6(1)(b)) |
| Sending order confirmations/support | Performance of a contract |
| Sending newsletters and updates | Consent (Art. 6(1)(a)) |
| Marketing and promotional communications | Consent / Legitimate interest |
| Improving website functionality | Legitimate interest (Art. 6(1)(f)) |
| Fraud prevention and legal compliance | Legal obligation (Art. 6(1)(c)) |
5. How We Share Your Data
We only share your data when necessary, with:
Payment processors (e.g., Stripe, PayPal)
Email marketing services (e.g., Mailchimp)
Website hosting and analytics (e.g., WordPress, Google Analytics, Jetpack)
Order fulfilment and delivery partners
IT security and support providers
Legal or regulatory bodies, where required
All third parties are required to comply with GDPR and provide adequate safeguards.
6. International Data Transfers
Some of our service providers (e.g., Mailchimp, Google Analytics) may store data outside the UK or EEA (e.g., in the USA). When this occurs, we ensure:
Data is transferred under adequacy decisions, or
Standard Contractual Clauses (SCCs) are in place, and
Additional technical and organisational safeguards are applied.
7. Your Data Protection Rights
Under UK GDPR, you have the following rights:
| Right | Description |
|---|---|
| Right to Access | Request a copy of the personal data we hold about you |
| Right to Rectification | Request corrections to inaccurate or incomplete data |
| Right to Erasure | Request deletion of your personal data (“right to be forgotten”) |
| Right to Restrict Processing | Ask us to limit how we use your data |
| Right to Data Portability | Receive your data in a machine-readable format or transfer it to another controller |
| Right to Object | Object to processing for direct marketing or based on legitimate interests |
| Right to Withdraw Consent | You can withdraw your consent at any time, where applicable |
| Right to Lodge a Complaint | Contact the ICO (Information Commissioner’s Office): www.ico.org.uk |
To exercise any of these rights, email privacy@comedylinkup.com.
8. Cookies and Tracking
We use cookies for functionality, performance, and marketing.
Types of Cookies Used:
Essential cookies – Required for basic functions like cart and checkout (WooCommerce)
Analytics cookies – Track usage (Google Analytics, Jetpack)
Marketing cookies – Personalised ads or social media tracking (Facebook Pixel, Mailchimp)
You can manage cookie preferences via the cookie banner or your browser settings.
For more, see our Cookie Policy (link to separate page if available)
9. Data Retention
We only keep your data for as long as necessary for:
Fulfilling the purposes described above
Legal, tax, and accounting obligations (typically 6 years)
Marketing (until you unsubscribe or withdraw consent)
Inactive accounts and customer data are securely deleted or anonymised.
10. Data Security
We implement appropriate technical and organisational measures, including:
SSL encryption
Secure servers and backups
Strong password policies
Regular plugin and theme updates
Use of security plugins (e.g. Wordfence)
Despite this, no system is 100% secure. Always protect your login information.
11. Children’s Data
Our services are not intended for users under 16. We do not knowingly collect data from children. If we become aware that a child has provided personal data, we will delete it.
12. Third-Party Links & Embedded Content
Our site may contain links or embedded content (e.g., YouTube, Instagram). These platforms may collect data independently. Please review their privacy policies separately.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or services. Significant changes will be communicated on our website.
Last updated: 25/05/2025
14. Contact Us
Harmony Productions Ltd
Email: privacy@comedylinkup.com
Website: www.comedylinkup.com